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kobernicke670afe4 Offline
#1 Posted : Thursday, July 11, 2013 5:41:32 AM(UTC)
kobernicke670afe4

Rank: Newbie

Groups: Registered
Joined: 7/11/2013(UTC)
Posts: 1

Hi everyone!! I am a long time cricut user, and just bought a cricut Mini to replace by dead Create. I haven't scrapped for a while so I haven't logged into my account since the Fall. Today I cannot login. I have checked and rechecked my email and password. I also tried the forgot password link to have them send me a link to reset it -- this doesn't work either. That page doesn't seem to load correctly - there is no text. But I did type my email in the box that looks like you should, and then click on an orange square which most likely is the "send me a link" button to reset my password. It seems to take this information but then again - there is no text on the page that loads. Also - I've tried 4 times and I have not received any email from Cricut.com.

Anybody else having problems logging in today? I can't even begin to register and set up my Mini without logging in to my account. I set up a new account (fake me) just to send this message to the forums.

THANKS!!!!

CricutGena Offline
#2 Posted : Thursday, July 11, 2013 9:05:06 AM(UTC)
CricutGena

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 940

Thanks: 4 times
Was thanked: 971 time(s) in 308 post(s)
Hello, you will need to contact customer service. We can not help with log in issues over the message boards. Hope to hear from you soon.

-Cricut Gena
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