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amanda4ea39161 Offline
#1 Posted : Friday, January 25, 2013 11:35:47 AM(UTC)
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I just can't get craftroom to work! I bought a cartridge digitally because I thought it would be quicker than running out and buying the real thing. Yeah right. After trying all morning to get it installed on my new Windows 8 PC, I decided to use this computer, which I actually used to use Craftroom on all the time. The last time I used it was a few days before Christmas.

Today, it gives me "cricut craft room service error [object Object]" I uninstalled, reinstalled, checked firewalls, did the Adobe Air thing (the same as I've been doing all morning on my other PC, which gives a different error) and it still gives the error. Any suggestions?

The error has something to do with my Internet connection, but Cricut Sync seems to be connecting. Maybe I can link my gypsy and use the cartridge. Bah. I should have just run to Michael's.
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CricketCMV Offline
#2 Posted : Friday, January 25, 2013 12:27:08 PM(UTC)
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What were you trying to install on your computer.....CCR? It sounds like that's what you were trying to do. Have you installed the PC Version of CCR on more than two computers? We're only allowed to use it on two computers.

So, if you have a new computer and are installing it a third time, I think it might affect all other computers you have CCR installed on and won't let you in any of them.

If this is the case, a simple call to ProvoCraft should be helpful. They should be able to help in this instance.

If that's not what you're trying to do, please come back and give a little more information. Sometimes, everyone needs a little more to go on here.

Hope you've gotten it worked out by now. If so, we would like to know that, too.

Char
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Narelle Offline
#3 Posted : Friday, January 25, 2013 3:07:36 PM(UTC)
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Originally Posted by: amanda4ea39161 Go to Quoted Post
I just can't get craftroom to work! I bought a cartridge digitally because I thought it would be quicker than running out and buying the real thing. Yeah right. After trying all morning to get it installed on my new Windows 8 PC, I decided to use this computer, which I actually used to use Craftroom on all the time. The last time I used it was a few days before Christmas.

Today, it gives me "cricut craft room service error [object Object]" I uninstalled, reinstalled, checked firewalls, did the Adobe Air thing (the same as I've been doing all morning on my other PC, which gives a different error) and it still gives the error. Any suggestions?

The error has something to do with my Internet connection, but Cricut Sync seems to be connecting. Maybe I can link my gypsy and use the cartridge. Bah. I should have just run to Michael's.


Try running it in Windows 7 compatibility mode and as an administrator. Right click on the CCR icon then make the following changes:
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amanda4ea39161 Offline
#4 Posted : Friday, January 25, 2013 8:36:13 PM(UTC)
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Well, still no luck with the Windows 8 install (and I only have used it on one computer), but I guess the Service Error [object Object] is a Cricut server error or something similar. I went out and when I got back later, my XP computer's copy of Craft Room worked correctly again. At least I can use it on one PC.
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CricutGena Offline
#5 Posted : Saturday, January 26, 2013 10:45:38 AM(UTC)
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Originally Posted by: amanda4ea39161 Go to Quoted Post
Well, still no luck with the Windows 8 install (and I only have used it on one computer), but I guess the Service Error [object Object] is a Cricut server error or something similar. I went out and when I got back later, my XP computer's copy of Craft Room worked correctly again. At least I can use it on one PC.


Hello! Usually this error occures when the minimum requirements to use Cricut Craft Room are not met. The usual culpret is your internet connection. Please take a look at these requirements, it may help you to figure out why you aer recieving the error:
Windows
•Intel® Pentium® III 1GHz or faster processor; Intel Pentium 4 2GHz or faster
•Microsoft® Windows® XP Home, or Professional with service pack 3 (including 64-bit editions); Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 2; or Windows 7 (including 64-bit editions)
•512MB of RAM (1GB recommended)
•Available USB Port

Mac OS
•Intel Core™ Duo 1.83GHz or faster processor
•Mac OS X v10.5, v10.6, v10.7
•512MB of RAM (1GB recommended)
•Available USB Port

Display
•Minimum 1024 x 768 screen resolution

Software
•Internet Explorer 9.0, Firefox, Safari
•Flash 10.3 and up
•Adobe AIR 2.7 and up

Internet
•Broadband connection (Satellite broadband and dial up are not supported)
•1.5 Mbps Downstream, 896 Kbps Upstream
•Free Cricut.com account

-Cricut Gena
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