Medals:  Groups: Circle Member, Registered
Joined: 4/15/2007(UTC)
Posts: 89
Location: South Carolina
Thanks: 3 times
Was thanked: 36 time(s) in 16 post(s)
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After using my Imagine a week and half days ago, it is dead. It will not power on. I called CS and they said because it is past the one year warranty( a year and 1 month) unless the power cord is faulty, there is nothing we can do. I am so HURT! One of my new year resolutions was to use my Imagine more. I have only used it a handful of times. It's gone. The power cord lights up and I even used a friends cord but no show for the Imagine. What can I do? Is there anyone out there that I can try to see if they can fix it. Somebody please help. I LOVE MY IMAGINE!!!!!!!!
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Groups: Registered
Joined: 12/21/2008(UTC) Posts: 343  Location: USA Thanks: 7 times
Was thanked: 82 time(s) in 67 post(s)
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Since the Imagine is half an HP printer, I would call a service that repairs ink jet printers. They MAY be able to help you. It's worth a shot!
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Groups: Registered
Joined: 11/24/2007(UTC) Posts: 10 Thanks: 1 times
Was thanked: 1 time(s) in 1 post(s)
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Sorry to hear about your Imagine. Im starting to have minor problems with mines as well. Afraid that it's only a matter of time before my Imagine goes out. My warranty is out this month. Anyhow, try this link for Cricut fixes. It's kind of a forum for all Cricut problems with may people having same problem as your is having. Takes time to seach through comments and advice. Hope it helps. http://everhack.blog.atx...2/08/cricut-repair-info/[/url] Looks like you may have to copy/paste above link. Good luck. Brenda Hill Stone Mountain, Ga.
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Groups: Registered
Joined: 9/11/2007(UTC)
Posts: 11
Was thanked: 1 time(s) in 1 post(s)
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The same thing happened to me. Hadnt used it for a mth. then went to turn it on nothing. Support
said it might need a new power cord as it is a know issue with it. I also wasnt under warrenty and have mult. cartridges. I wasnt sure I wanted to invest more money if this wasnt the problem/. I asked my husband if there was a way to test the power cord and he did and have found the it was under voltage putout. So today I ordered a new cord. Heres hoping it fixes the problem and dont have any more.
Sue
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