I have had this disappointing imagine cricut for over a year and never been able to finished a project. All they won't me to do is call and still doesn't work.. I have sync and updated every time. This is way to much work. I had the orignal and love it and then upgraded to the next, which I also loved. I gave to a friend because I wanted the imagine because it would print. Now I feel I have nothing but all these cartridges with a machine that doesn't do its job. I think you sold this product before it was ready to market with help that is not sure what to do either. I will keeping checking the craftroom hoping you as a company will feel the need to resolve the problems. I still want it to all work please don't disappoint us (the customer) Thanks for listening
Published on 7/29/2012 by LITTLEDJ@SWBELL.NET.
I know when Imagine first came out the bugs were being worked out so some reviews were not as high as expected.
I love this machine! It has been great and done what I needed and more. It has given me freedom to create and have at my fingertips the colors and designs I wanted. It works great with all my other cartridges and I have over 40. I use it as much as my other Cricut machines if not more. I have the Cricut Cake, the orginal Cricut, Cricut expression2 and the Imagine. I love my Cricuts. This machine has been used for school, holidays and more. Give it a try. I gave it a 4.5 because of how it was at the very beginning but not now, there is a learning curve.
Published on 9/5/2012 by J.
I was so excited to get the Imagine Machine! I got it out of the box and by the time I got it set up I had ran out of time for the day. Since I have MS I often cannot scrap for several days in between this time it was months. When I finally got back to my Imagine it had been 6 months later. Time to update it, I also had new cartridges to add. I turned the machine on and it froze. This was the second time the machine had ever been turned on! I called customer service and spoke with the nice lady on the other end. We worked tirelessly with no luck. I have a bad Imagine there is no doubt. Sadly I had not registered it. And so far have not found my receipt, the store I purchased it at cannot help me because it was too long ago. Cricut will not honor the warranty because I did not register it, although the cords still have the twist ties around them. You can tell this is a brand new machine.Just saying BEWARE,,, I never got to cut one thing, print one thing...never saw it work...a very expensive decoration, LOL...Register the thing as soon as you get it out of the package!
Published on 9/22/2012 by Konni A.
I love this machine. It is very heavy. At first I was intimidated by the electronic aspect. After watching just a couple youtube videos I am flying right through my projects. I love that I can create my own colors and patterns. It's fantastic. I have had a couple issues where it doesn't cut. I just feed it back through and tell it to cut again and it does. So, it does have a glitch, but I still love it. One thing I haven't figured out yet is if you can move the blade where you want it on the mat like you can with the expression. As for price, I just watch for sales and really I get some great deals. I would recommend this to anyone. Thank you.
Published on 10/3/2012 by Connie T.
I received the Cricut Imagine for Christmas from Wal-Mart and it has only printed twice in the cut only mode. It has never got it printed consistently. I have calibrated the machine several times, called customer service and it still does not print. I would not recommend this machine.
Published on 10/4/2012 by Cheryl M.
I have 4 different Cricut machines. I love this one the most. I use it a lot. Especially when I am working late at night and need a specific type of paper and cannot find it. All I have to do is use this machine and print whatever I need. I don't print out 12 x12 sheets even though I could but use it mostly for the elements or mini albums. It works with all other cartridges and I have used it for more than scrapbooking.
It is heavy, but I never move my computer printer so I didn't expect to move this one around. I would have given it 5 stars but it does have a little learning curve. Cricut support helped and it didn't take long for me to get moving in the right direction.
Published on 10/5/2012 by Janine P.
the worst ever!
I can't beehive how excited I was in the beginning when purchasing this machine, then it came to a point of fed up!!!. It turns of itself and since I have it I hadn't been able to use the craft room, an error behind another. This is a crappy machine,I rather prefer the personal cricut.
Published on 10/8/2012 by Erika Q.
This machine has been nothing but problems from the moment I got it. I have been on the phone with Cricut so much, it doesn't even make sense. For this machine to be so expensive I expected more. The mats are awful, and my machine freaks out and doesn't read the mats or says I have not ink when I do, and wont let me cut. It's a pain, I wish I would have bought the expression.
Published on 11/19/2012 by Jessica T.
Biggest waste of money
I bought the Imagine off HSN on its debut. It has never worked properly. Provo Craft "repaired" it, but still has never worked we'll. I gave up trying to get it to work, and now it just sits on a shelf wasting space. Don't buy it! My Cricut Expression was worth every penny, buy that instead!
Published on 11/26/2012 by Leigh G.
This machine is very poorly designed! The first machine I got was working fine until the screen kept popping out of the housing. This led to a cracked screen and a machine that could no longer be used. After some debate, Cricut replaced my new machine with a refurbished one. Low and behold....same problem. The screen is falling out of the housing and therefore, when you select something on the touch screen, it doesn't relay the message correctly, thus rendering the machine useless. They are going to send me another refurbished machine, but at this point I would like a brand new one. Clearly the product is not of very high quality, nor is their customer service. The imagine mats are also not made very well. It is very frustrating when you are printing and cutting, then the paper begins to slide on the mat because it is not sticky enough!
I woud very strongly not recommend this product to anyone considering it. This is a waste of your money and a very big source of stress, anger and frustration!
Published on 12/6/2012 by Jana A.
Love, Love, Love my Imagine and sad to hear no more carts coming out
I got my machine on world launch and have had great service out of it. This is my favorite Cricut. I'm not sure what I will do if it breaks down since Cricut is no longer making them.
Please make more cartridges as many of us do love our Imagines.
Published on 12/15/2012 by Chris W.
nothing but bugs and trouble
i have had nothing but trouble from the day i got this thing. i was rewuired to download an update which took so many tries it was ridiculous the amount of hours it took. I bought this thing to be able to use with the cricut craft room ...again more hours spent until they eventually admitted it had problems and was not compatible. i have hardly used in and today when i went to use iit it would not go to the go and cut screen! this is a huge paperweight and a waste of money. i wish i would have gotten the expression and hopefully that would have been better but who knows. dont waste your time with this one.
Published on 12/17/2012 by kim w..
I bought the imagine and have tried using it on several occasions and it resets. Have tried updating and contacting support but it just doesnt seem to cooperate.
Published on 1/2/2013 by Shanda W..
I own six die cutting machines this is my favorite because the printing is awesome but the pricing of the cartridges is too high. I haven't been able to buy a lot of them, but the ones I have are awesome!
Published on 1/9/2013 by Lisa W.
I enjoy using my Cricut Imagine. I can cut an image and print a design on my project at the same time allowing me to tackle other tasks while my Cricut Imagine is doing double duty.
Published on 1/23/2013 by Janet M..
I LOVE my Imagine! I have had only one glitch and that was solved with running the Sync. Unfortunately, I do not have a computer at home so doing a sync is a challenge. My only disappointment is that it has now been discontinued and no new cartridges are being created.
Published on 3/4/2013 by Jennifer B..
when it works its great!
i received my imagine ( my second cricut machine) for xmas two years ago. It worked a total of 3 weeks before it never worked again. I called cricut repeatedly for many many weeks. they reluctantly agreed to send me a new one. The new one worked great at first- I don't know how many crafters are frequently able to use their machines but i am not always able to. After not using it I turned it on last week in order to start a project i need done asap. The machine needed updates- needless to say the machine wont accept the updates again and again my machine is completely useless. when it works its great however its track record is far lower.
Published on 3/25/2013 by katie e.
I have been very disappointed with the Cricut Imagine. I have only been able to complete two projects with my machine. In the middle of the first project the machine stopped working and I had to return it to the company. My machine was replaced but when I received it back my cartridge would not work and it will not let you cut images without printing. I would like to send it back just to free up space in my craft room. I am very disappointed with the performance. It was not worth the investment.
Published on 7/26/2013 by Brenda C.
Worst Machine EVER...
This is the worst machine ever... used it twice and the darn thing doesn't even cut or print at all now. Not exactly sure what happened.. I just wished I never invested in this piece of junk =-(
Published on 7/31/2013 by Cindy Y.
Love, love my Imagine
I have purchased 4 machines and I love them.
Published on 8/1/2013 by Chris.
don't waste money on this machine
This is by far the most regretted paper crafting purchase I have made in 12 years, and I've spent more money than this on one item before. The machine works about 50% of the time and Customer Service just wants to reset the machine every time there is an issue. Should I really have to reset the software on machine every single time I'd like to use it? Even that doesn't guarantee that it will work. Sometimes it just shuts down in the middle of cutting. I've wasted so much paper because sometimes the machine randomly cuts before spitting out the paper. Other times it just feeds the mat through and spits it out uncut. SO ANNOYING!!
Published on 8/31/2013 by reynolds.
love, love, love, this machine
I use this machine all the time it never disappoints me.
Published on 9/4/2013 by Dawn S.
This was the worst purchase I ever made in regards to a Cricut machine. I bought it from HSN when they launched it a couple years ago, and like many other reviews I have read, it has given me nothing but trouble. Sometimes it will cut; most times it will not. It will pull the mat through the machine and then spit it back out. It shuts itself off mid-cut. It freezes up, it won't recognize some of my cartridges. I have three other Cricut machines (most recently purchased the Expression 2 - hoping I don't have some of the same issues as the Imagine) and love all of them. This was a lot of money to spend on something that sits on a shelf in my closet collecting dust.
Published on 9/29/2013 by Denise P.
This machine is a piece of
I got this machine for Christmas two years ago. It worked for roughly a dozen times and after that...NOTHING!!! I admit when it stopped working I gave up on it for a while, but now I want to use it and I can't get it to work. I have reformatted, updated all updates and updated all the firmware. I have darkened the lines on the cutting mat. NOTHING!!! When I called customer service and spoke with Crystal for the last time she told me, "if it continues to not work, THERE IS NOTHING MORE WE CAN DO" I know its out of warranty, but that doesn't mean you throw it away. She told me I would not be able to get it fixed anywhere. So essentially I have a $320 printer. DO NOT BUY IT, BUYER BEWARE. It would be a fantastic machine...if it worked.
Published on 11/8/2013 by Jessie H..
Even tho the support help has been top notch this machine is terrible. I've had the machine for probably three years. Paper crafting is secondary to sewing for me so tho I didn't use the machine often every time I would try to use it there was some major issue. The final straw is now I can't find replacement ink cartridges and the machine doesn't let me do just cutting for some reason. This was an expensive machine and even tho I've had it for a few years I feel as tho. I should get my money back.
Published on 12/4/2013 by Mollie Steklenburg.